Follow us on twitter: @lostmynameHQ
If you’d like to come and work, play and hang out with us, here’s what we’re looking for. Though you could just send us something phenomenal, leaving us with no choice but to follow up, to:
Working alongside our talented creative team, you’ll be part of a highly talented and dynamic Creative team, reporting to our Creative Director.
You’ll have a real passion for design and communication, and a genuine desire to do brilliant work. As a Senior Graphic Designer you will be responsible for taking the lead on the creative development of design projects across multiple platforms. Driving the creative standards of the Design Team and developing junior designers’ creative abilities, making sure the creative brief is fully explored and delivered to the highest standards.
We’re looking for an experienced Financial Controller to oversee the global reporting and compliance functions, leading a team of two finance analysts to deliver continuous improvement in the financial operating model.
Reporting into the CFO, the successful candidate will demonstrate a high degree of commercial acumen and be comfortable working in a fast-paced and dynamic start-up setting where every week will present new opportunities and challenges to navigate.
With ample room to grow, this role is a great chance for the right candidate to work alongside the leadership team and deliver tangible improvements for the business allowing us to deliver on our 3 year strategic plan.
Compliance & Control
We're looking for someone to help us share the Lost My Name magic with our friends in Japan! We’re looking for a brilliant Customer Service Angel to help support our increasing presence in Japan. What kinds of things would you get up to in this fun, flexible role? We are so glad that you asked...
People approach us with all kinds of queries. Sometimes they just want to know how much shipping is to Tokyo (it's FREE!). Other times, a book has gone on a different route in the mail system and we need to re-create it ASAP in time for a birthday party. Occasionally a customer would like to change a shipping address, or add a personal dedication.
We also get an incredible amount of feedback with ideas for improvement and future products, and just lots and lots of heartfelt thanks for such a wonderful book. These are just a handful of examples of the issues and topics we deal with on a daily basis. And we like to answer and solve ALL of these inquiries in the same way: super responsive, polite, empathic and delightful. We handle our customer support through a collaborative online platform where you can respond, solve, escalate, re-assign, tag and archive all queries in an efficient and transparent way. If you know how to use Facebook or Gmail, you’ll have no problems with our system.
The role is a remote working opportunity, with some time flexibility to suit you - e.g. mornings, evenings and weekends. There’ll be an induction period with our marvellous training and co-ordinating team, along with a detailed explanation of how it all works. This is a temporary position until towards the end of January, with the potential of staying longer term.
So do you think that you can help us? If so, then click Apply Now.
Words are brilliant. But there are millions of them, and without good writers, words just sit there in the wrong order saying the wrong things. Rotters.
We’re looking for a remarkably creative comms writer who can make words do exactly (exactly!) what they need them to: entertain, surprise, jump through hoops, play the cello — anything they command. Someone with the ability to be playful and hilarious, who isn’t afraid of a good pun, but who is also marvellously disciplined and hard-working. And they should be brilliant at ideas too.
Feeling confident? Good, let’s switch to first-person then...
You should have a lot of experience writing comms. You have the knack to be funny and clever without being self-indulgent. You have a light touch but can also land a message with real weight. You know how to edit yourself, how to think about messaging hierarchy, how to make people open emails, click buttons and buy products. And you should be able to create funny, sharable content that your mum might see and chuckle at before boasting to friends that you came up with it. You should also be self-motivated, pro-active, collaborative and self-sufficient. You should know how to write for email, social media or on the side of a banana.
Most importantly, you can make people smile every time they read your words or ideas.
Lost My Name is one of Britain’s fastest-growing brands and this is an opportunity to help turn a successful start-up into a global name. We are a playful, kind brand. This opportunity will be ridiculously exciting to a smart, funny, eloquent, engaging, intelligent, autonomous, experienced, creative and all-round superb candidate.
The team you’ll be working in delivers creative output at a higher-frequency than any other team in the business. We literally ship handfuls of content every week and watch and learn from the public reaction. We get to directly shape and influence the brand by continuously exploring and publishing new concepts and ideas.
This role is the sole copywriter in the team, which gives you a central role in expressing the tone of the brand. You will report to a very experienced writer, who can help you sharpen your talent even more.
Lost My Name is one of the UK's fastest growing startups. Combining the power of storytelling, design and technology, we create products that give all grown ups creative superpowers to make magical, meaningful connections with the children in their lives. To date we’ve sold over 2 million of our beautiful personalised products in over 160 countries in the world.
Started as a pet project by three dads and one uncle, we’re now a Future 50 startup and we've recently been named one of FastCompany’s Top 10 most Innovative Companies in Media. Backed by Google as well as other top investors, we want to build the world’s leading entertainment, tech and e-commerce brand. We’re taking the best from the worlds of IP, technology, entertainment, publishing, product design, education and e-commerce to execute on our vision - that means we are one of the most eclectic, interdisciplinary companies around.
Reporting to - Product Delivery Manager
The Product Delivery Squad is made up of operational staff and developers. The primary objective of the PDS is to facilitate the manufacturing and physical dispatch of products throughout a network of 11 manufacturing locations, and multiple home delivery carrier networks around the globe.
LMN is growing bonkers fast which brings with it huge opportunities as well as operational challenges. Our 2017 product roadmap is exciting in terms of both the volume and diversity of our products and this will bring complexity which the PDS needs to manage to ensure a smooth manufacturing and supply chain process. Our current operation manufactures at 11 locations globally and ships to over 190 countries worldwide.
We don't expect you to have experience in all of these fields however we would like you to demonstrate relevant skills and background where possible. The below will give you an insight into the breadth of activities that you are likely to get involved in throughout a nuts year at lost My Name.
Contractual / commercial
Analysis and communication skills